Zwei Benelux® Warranty

ZWEI BENELUX®WARRANTY

(Articles 1649bis to 1649octies of the Civil Code)

Our aim is for you to enjoy your ZWEI product for many years to come.

Our products are developed and manufactured with care. Should anything nevertheless go wrong, you can rely on the statutory two-year guarantee. We assess each case individually and work with you to find a solution that is as straightforward as possible for you.

Apart from that, we are always on hand to answer any questions or deal with any complaints via the email address info@zweibags.eu.

Please note that we can only process warranty claims here for products that were actually purchased from our online shop or our warehouse. Always include proof of purchase with your complaint.

Any items not purchased directly from us must be dealt with via the retailer from whom they were purchased.